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ЗАДАНИЯ. Ex. 1. Read and translate the text:
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Ex. 1. Read and translate the text:
Greeting and Introduction
In business, people have to deal with all kinds of people. You can use English when talking to different people who don't speak your language: clients, suppliers, visitors, foreign partners or members of public. Moreover, these people may be friends, acquaintances or strangers.
The relationship you have with a person determines the kind of language you use. This relationship may even affect what you say when you meet people: for example, it's not appropriate to say " Hi, how are you? " when you meet the Director of a large company or to say: " Good morning, it's a great pleasure to meet you" when being introduced to a person you'll be working closely with in the same team.
When people first meet someone, they usually have a short conversation, exchanging names and business cards. There are general rules for introductions: men are introduced to women, young people to older ones, old colleagues (friends) to newcomers. You should always stand when people are being introduced. If you are introduced to someone, use his name immediately - it will help you to remember it. If you want to address to someone whose name you don't remember, you may say just " Excuse me" and ask to repeat his name. When people meet in business, there is often " small talk" before the business discussion begins. Small talk is important in many business situations, such as a meeting start, during a coffee break at a meeting, before and after a job interview, or in the hall. Talking easily with people can leave a longer impression than exchanging business cards. Before a meeting you should prepare a small talk in English about your company, professional field, projects and future plans. Be able to talk about your country and town, entertainment and cultural centers of interest. Don't be an FBI agent and avoid all personal questions unless you know the person well.
Remember also that your body language, gestures and expressions may tell people more about you than the words you use. People form an impression of you from the way you speak and behave - not just from the way you do your work. People in different countries have different ideas of what sounds friendly, polite or sincere - and of what sounds rude or unfriendly. Good manners in your culture may be considered bad manners in another culture.
Ex. 2. Remember the following expressions.
| Welcoming people/Greetings Good morning/Good afternoon/Good evening. Welcome to (Kyiv). Pleased to meet you. Nice to meet you. How do you do, Mr….? How are you? How are you getting on? Thank you for coming. Make yourself at home. Introducing I’m (Mark Walsh). Call me Peter. I’m from (Canada/Toronto). This is… He/she is my Personal Assistant. Let me introduce you to Mr…. Inviting Would you be interested in going to…? Would you like to visit…? I’d like to invite you to… Is that a good idea? | Meeting someone How was your trip? Did you have a good flight/trip? Have you been here before? Is this your first visit to (Ukraine)? How long are you staying in (Kyiv)? Asking and giving information Where are you from? What do you do? Whom do you work for? How long have you been at/ the firm, organization, company, How long have you worked for/enterprise? Which department do you work in? When was your company established? Where is the office located? – Our office is in the center (suburbs, outskirts, western part) of Kyiv. How big is the company? / How many employees does the company employ? – We have (employ)… |
Ex. 3. Study up the word combinations with “work”.
to work for a company to be off work (e.g. because of illness)
to work in a department to be at work till 6.00 p.m.
to work with a person to leave for work at 7.00 a.m.
to work under a person to go to work by bus
to work on a project to get to work
to work as an investigator to arrive at work
to be out of work (to be unemployed)
Complete the text with the prepositions from the word compositions above.
Veronica lives in London and works _______ a large European car company. She works ______ car design projects _____ the Design Department. In fact, she manages a team of designers: eight people work ____ Veronica.
The office is located not far from her house and Veronica leaves home ____ work at 8.30 every morning and go ______ work by tram. The traffic is often bad and she worries about getting _______ work late, but she usually arrives _____ work at around nine. Veronica finishes work quite late but she loves what she does and she is glad to be _______ work. “Luckily, I don’t get ill very much so I’m not often ______ work”. She has been working for the company for six years. Some of her friends are not so lucky: they are ______ work.
Ex. 4. Discuss in pairs.
Why should you:
- stand up when people are coming to introduce themselves to you?
- smile when you introduce yourself?
- make eye contact?
- introduce yourself to someone you have already met?
- avoid all personal questions if you meet a person for a first time?
- prepare a small talk to a formal conversation? What neutral topics can you recommend?
- find out the information about countries you visit (if you are abroad)?
Ex. 5. Answer the questions.
1. Have you ever met overseas visitors? Is it easy to have a conversation? Why/Why not?
2. What do you say when you greet a visitor (English-speaking)?
3. What impression do you try to produce on the people you deal with in business?
4. How can you make your visitor feel comfortable?
5. When a person is introduced, why is extra information about that person often added?
Рекомендуемая литература:
Основная
1. Алексеева Т.К., Дарская В.Г., Журавленко К.В., Пикалова Л.А. Деловой английский.English for Business. Часть 1-2: Учебник английского языка. М.: Вече, 2002. – 640 с.
2. Андрюшкин А.П. Business English. Деловой английский язык: Учебное пособие. – 3-е изд., испр. и доп. – М.: Издательско-торговая корпорация «Дашков и К», 2008. – 332 с.
3. Бондар Т.І., Кириченко З.Ф., Колесник Д.М., Дєгтярьова Л.П., Шпак В.К. Англійська мова для аспірантів та наукових співробітників. Навчальний посібник. – Київ: Центр навчальної літератури, 2005. – 352 с.
4. Памухина Л.Г., Глуховская А.Г., Сочилина З.И. Деловой английский. English for Business. Часть 3: Учебник английского языка. М.: Вече, 2002. – 336 с.
5. Серена Мердок-Стерн. Деловые приемы и встречи на английском: визиты, сотрудничетво и профессиональные контакты: учеб. пособие/ Серена Мердок-Стерн; пер. с фр. И.И. Максименко. – М.: Астрель: АСТ, 2005. – 126 с.
6. Business English. Деловой английский язык: Учеб. пособие/ Сост. Е.В. Пинская. - 3-е изд., испр. – К.: Знання, 2006. – 182 с.
7. Mallor J.P. Business Law. Publisher: McGraw-Hill/Irwin; 14 edition, 2009.-1600 p.
Дополнительная
1. Аммазова Л.А. Как научиться говорить по-английски: Учеб. пособие. – 2-е изд. испр. – М.: Высшая школа, 1980. – 224 с.
2. Хорнби А.С. Оксфордский интенсивный английский для взрослых. В 3 кн. – М.: АО «Буклет», 1991ю – 248 с.
3. American English for everyday and Academic Use. Санкт-Петербургская кафедра иностранных языков Российской академии наук. Санкт-Петербург. Академический проект, 1996.
4. Schaffer R., Agusti F. International Business Law and Its Environment. - Hardcover, 8th Edition, 2011. – 768 p.
Практическое занятие №2
Тема: “Hunting a Job and Recruitment”
ПЛАН
1. Чтение текста “Hunting a job and recruitment”.
2. Работа с активным вокабуляром.
3. Выполнение лексических упражнений.
4. Составление диалогов.