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Concerning all acts of initiative and creation, there is one elementary truth—that the moment one definitely commits oneself, then Providence moves, too.






—JOHANN WOLFGANG VON GOETHE

 

If making decisions is so simple and powerful, then why don't more people follow Nike's advice and " Just Do It"? I think one of the simplest reasons is that most of us don't recognize what it even means to make a real decision. We don't realize the force of change that a congruent, committed decision creates. Part of the problem is that for so long most of us have used the term " decision" so loosely that it's come to describe something like a wish list. Instead of making decisions, we keep stating preferences. Making a true decision, unlike saying, " I'd like to quit smoking, " is cutting off any other possibility. In fact, the word " decision" comes from the Latin roots de, which means " from, " and caedere, which means " to cut." Making a true decision means committing to achieving a result, and then cutting yourself off from any other possibility.

When you truly decide you'll never smoke cigarettes again, that's it. It's over! You no longer even consider the possibility of smoking. If you're one of the people who's ever exercised the power of decision this way, you know exactly what I'm talking about. An alcoholic knows that even after years of absolute sobriety, if he fools himself into thinking that he can take even one drink, he'll have to begin all over again. After making a true decision, even a tough one, most of us feel a tremendous amount of relief. We've finally gotten off the fence! And we all know how great it feels to have a clear, unquestioned objective.

This kind of clarity gives you power. With clarity, you can produce the results that you really want for your life. The challenge for most of us is that we haven't made a decision in so long we've forgotten what it feels like. We've got flabby decision-making muscles! Some people even have a hard time deciding what they're going to have for dinner.

So how do we strengthen these muscles? Give them a workout! The way to make better decisions is to make more of them. Then make sure you learn from each one, including those that don't seem to work out in the short term: they will provide valuable distinctions to make better evaluations and therefore decisions in the future. Realize that decision making, like any skill you focus on improving, gets better the more often you do it. The more often you make decisions, the more you'll realize that you truly are in control of your life. You'll look forward to future challenges, and you'll see them as an opportunity to make new distinctions and move your life to the next level.

I can't overemphasize the power and value of gaining even one, single distinction —a sole piece of information—that can be used to change the course of your life. Information is power when it's acted upon, and one of my criteria for a true decision is that action flows from it. The exciting thing is that you never know when you're going to get it! The reason I read over 700 books, listened to tapes, and went to so many seminars is that I understood the power of a single distinction. It might be on the next page or in the next chapter of this book. It might even be something you already know. But for some reason, this is the time it finally sinks in and you begin to use it. Remember that repetition is the mother of skill. Distinctions empower us to make better decisions and, therefore, create the results that we desire for ourselves. Not having certain distinctions can cause you major pain. For example, many of the most famous people in our culture have achieved their dreams but have still not found a way to enjoy them. They often turn to drugs because they feel unfulfilled. This is because they are missing the distinction between achieving one's goals and living one's values, something you will learn to master in the pages to follow. Another distinction that many people don't have causes pain in their relationships on a regular basis. It's a rules distinction, another key element we'll be examining in our journey of self-discovery. Sometimes, not having a certain distinction can cost you everything. People who run strenuously[8] yet continue to eat fatty foods, clogging up their arteries, court heart attacks.

For most of my life, I've pursued what the famed business expert Dr. W. Edwards Deming calls profound knowledge. To me, profound knowledge is any simple distinction, strategy, belief, skill, or tool that, the minute we understand it, we can apply it to make immediate increases in the quality of our lives. This book and my life have been committed to pursuing profound knowledge that has universal application to improving our personal and professional lives. I'm constantly figuring out how to communicate this knowledge with people in ways that truly empower them to improve their mental, emotional, physical, and financial destinies.

 

It is in your moments of decision that your destiny is shaped.

—ANTHONY ROBB1NS

 

Three decisions that you make every moment of your life control your destiny. These three decisions determine what you'll notice, how you'll feel, what you'll do, and ultimately what you will contribute and who you become. If you don't control these three decisions, you simply aren't in control of your life. When you do control them, you begin to sculpt your experience.

 

The three decisions that control your destiny are:

1. Your decisions about what to focus on.

2. Your decisions about what things mean to you.

3. Your decisions about what to do to create the results you desire.

 

You see, it's not what's happening to you now or what has happened in your past that determines who you become. Rather, it's your decisions about what to focus on, what things mean to you, and what you're going to do about them that will determine your ultimate destiny. Know that if anyone is enjoying greater success than you in any area, they're making these three decisions differently from you in some context or situation. Clearly, Ed Roberts chose to focus on something different than most people in his position would. He focused on how he could make a difference. His physical difficulties meant " challenge" to him. What he decided to do, clearly, was anything that could make the quality of life for others in his position more comfortable. He absolutely committed himself to shaping the environment in a way that would improve the quality of life for all physically challenged people.

 

" I know of no more encouraging fact than the unquestionable ability of man to elevate his life by a conscious endeavor."

—HENRY DAVID THOREAU

 

Too many of us don't make the majority of our decisions consciously, especially these three absolutely crucial ones; in so doing, we pay a major price. In fact, most people live what I call " The Niagara Syndrome. " I believe that life is like a river, and that most people jump on the river of life without ever really deciding where they want to end up. So, in a short period of time, they get caught up in the current: current events, current fears, current challenges. When they come to forks in the river, they don't consciously decide where they want to go, or which is the right direction or them. They merely " go with the flow." They become a part of the mass of people who are directed by the environment instead of by their own values. As a result, they feel out of control. They remain in this unconscious state until one day the sound of the raging water awakens them, and they discover that they're five feet from Niagara Falls in a boat with no oars. At this point, they say, " Oh, shoot! " But by then it's too late. They're going to take a fall. Sometimes it's an emotional fall. Sometimes it's a physical fall. Sometimes it's a financial fall. It's likely that whatever challenges you have in your life currently could have been avoided by some better decisions upstream.

How do we turn things around if we're caught up in the momentum of the raging river? Either make a decision to put both oars in the water and start paddling like crazy in a new direction, or decide to plan ahead. Set a course for where you really want to go, and have a plan or map so that you can make quality decisions along the way.

Although you may never have even thought about it, your brain has already constructed an internal system for making decisions. This system acts like an invisible force, directing all of your thoughts, actions, and feelings, both good and bad, every moment that you live. It controls how you evaluate everything in your life, and it's largely driven by your subconscious mind. The scary thing is that most people never consciously set this system up. Instead, it's been installed through the years by sources as diverse as parents, peers, teachers, television, advertisers, and the culture at large. This system is comprised of five components: 1) your core beliefs and unconscious rules, 2) your life values, 3) your references, 4) the habitual questions that you ask yourself, and 5) the emotional states you experience in each moment. The synergistic relationship of these five elements exerts a force that's responsible for prompting you to or stopping you from taking action, causing you to anticipate or worry about the future, making you feel loved or rejected, and dictating your level of success and happiness. It determines why you do what you do and why you don't do some things that you know you need to do.

By changing any one of these five elements—whether it's a core belief or rule, a value, a reference, a question, or an emotional state—you can immediately produce a powerful and measurable change in your life. Most importantly, you'll be fighting the cause instead of the effects. Remember, if you're overeating on a regular basis, the real cause is usually a values problem or a beliefs problem rather than a problem with food itself. Throughout this book, step-by-step, I'll be guiding you in discovering how your master system of decision making is set up, and you'll be making simple changes to make it consistent with your desires—rather than continue to be controlled by your past conditioning. You're about to embark on a fascinating journey of discovering who you are and what truly makes you do what you do. With these distinctions of power, you'll be able to understand the system of decision making that your business associates, spouse, and other loved ones are using. You'll finally be able to understand their " fascinating" behaviors, too!

The good news is that we can override this system by making conscious decisions at any moment in our lives. We don't have to allow the programming of our past to control our present and future. With this book, you can reinvent yourself by systematically organizing your beliefs and values in a way that pulls you in the direction of your life's design.

 

" I am not discouraged, because every wrong attempt discarded is another step forward."

—THOMAS EDISON

 

There is one final impediment to really utilizing the power of decision. That is that we must overcome our fears of making the wrong decisions. Without a doubt, you will make wrong decisions in your life. You're going to screw up! I know I certainly haven't made all the right decisions along the way. Far from it. But I didn't expect to. Nor will I always make the right decisions in the future. I have determined that no matter what decisions I make, I'll be flexible, look at the consequences, learn from

them, and use those lessons to make better decisions in the future. Remember: Success truly is the result of good judgment. Good judgment is the result of experience, and experience is often the result of bad judgment! Those seemingly bad or painful experiences are some times the most important. When people succeed, they tend to party; when they fail, they tend to ponder, and they begin to make new distinctions that will enhance the quality of their lives. We must commit to learning from our mistakes, rather than beating ourselves up, or we're destined to make the same mistakes again in the future.

As important as personal experience is, think how invaluable it is to have a role model as well—someone who's navigated the rapids before you and has a good map for you to follow. You can have a role model for your finances, a model for your relationships, a model for your health, a model for your profession, or a model for any aspect of your life you're learning to master. They can save you years of pain and keep you from going over the falls.

There will be times when you're on the river solo and you'll have to make some important decisions on your own. The good news is that if you're willing to learn from your experience, then even times you might think were difficult become great because they provide valuable information — key distinctions — that you will use to make better decisions in the future. In fact, any extremely successful person you meet will tell you—if they're honest with you—that the reason they're more successful is that they've made more poor decisions than you have. People in my seminars often ask me, " How long do you think it will take for me to really master this particular skill? " And my immediate response is, " How long do you want it to take? " If you take action ten times a day (and have the proportionate " learning experiences") while other people act on a new skill once a month, you'll have ten months of experience in a day, you will soon master the skill, and will, ironically, probably be considered " talented and lucky."

I became an excellent public speaker because, rather than once a week, I booked myself to speak three times a day to anyone who would listen. While others in my organization had forty-eight speaking engagements a year, I would have a similar number within two weeks. Within a month, I'd have two years of experience. And within a year, I'd have a decade's worth of growth. My associates talked about how " lucky" I was to have been born with such an " innate" talent. I tried to tell them what I'm telling you now: mastery takes as long as you want it to take. By the way, were all of my speeches great? Far from it! But I did make sure that I learned from every experience and that I somehow improved until very soon I could enter a room of any size and be able to reach people from virtually all walks of life.

No matter how prepared you are, there's one thing that I can absolutely guarantee: if you're on the river of life, it's likely you're going to hit a few rocks. That's not being negative; that's being accurate. The key is that when you do run aground, instead of beating yourself up for being such a " failure, " remember that there are no failures in life. There are only results. If you didn't get the results you wanted, learn from this experience so that you have references about how to make better decisions in the future.

 

" We will either find a way, or make one."

HANNIBAL

 

One of the most important decisions you can make to ensure your long-term happiness is to decide to use whatever life gives you in the moment. The truth of the matter is that there's nothing you can't accomplish if: 1) You clearly decide what it is that you're absolutely committed to achieving, 2) You are willing to take massive action, 3) You notice what's working or not, and 4) You continue to change your approach until you achieve what you want, using whatever life gives you along the way.

Anyone who's succeeded on a large scale has taken these four steps and followed the Ultimate Success Formula. One of my favorite " Ultimate Success Stories" is Mr. Soichiro Honda, founder of the corporation that bears his name. Like all companies, no matter how large, Honda Corporation began with a decision and a passionate desire to produce a result.

In 1938, while he was still in school, Mr. Honda took everything he owned and invested it in a little workshop where he began to develop his concept of a piston ring. He wanted to sell his work to Toyota Corporation, so he labored day and night, up to his elbows in grease, sleeping in the machine shop, always believing he could produce the result. He even pawned his wife's jewelry to stay in business. But when he finally completed the piston rings and presented them to Toyota, he was told they didn't meet Toyota's standards. He was sent back to school for two years, where he heard the derisive laughter of his instructors and fellow students as they talked about how absurd his designs were. But rather than focusing on the pain of the experience, he decided to continue to focus on his goal. Finally, after two more years, Toyota gave Mr. Honda the contract he'd dreamed of. His passion and belief paid off because he had known what he wanted, taken action, noticed what was working, and kept changing his approach until he got what he wanted. Then a new problem arose.

The Japanese government was gearing up for war, and they refused to give him the concrete that was necessary to build his factory. Did he quit there? No. Did he focus on how unfair this was? Did it mean to him that his dream had died? Absolutely not. Again, he decided to utilize the experience, and developed another strategy. He and his team invented a process for creating their own concrete and then built their factory. During the war, it was bombed twice, destroying major portions of the manufacturing facility. Honda's response? He immediately rallied his team, and they picked up the extra gasoline cans that the U.S. fighters had discarded. He called them " gifts from President Truman" because they provided him with the raw materials he needed for his manufacturing process—materials that were unavailable at the time in Japan. Finally, after surviving all of this, an earthquake leveled his factory. Honda decided to sell his piston operation to Toyota.

Here is a man who clearly made strong decisions to succeed. He had a passion for and belief in what he was doing. He had a great strategy. He took massive action. He kept changing his approach, but still he'd not produced the results that he was committed to. Yet he decided to persevere.

After the war, a tremendous gasoline shortage hit Japan, and Mr. Honda couldn't even drive his car to get food for his family. Finally, in desperation, he attached a small motor to his bicycle. The next thing he knew, his neighbors were asking if he could make one of his " motorized bikes" for them. One after another, they jumped on the bandwagon until he ran out of motors. He decided to build a plant that would manufacture motors for his new invention, but unfortunately he didn't have the capital.

As before, he made the decision to find a way no matter what! His solution was to appeal to the 18, 000 bicycle shop owners in Japan by writing them each a personal letter. He told them how they could play a role in revitalizing Japan through the mobility that his invention could provide, and convinced 5, 000 of them to advance the capital he needed. Still, his motorbike sold to only the most hard-core bicycle fans because it was too big and bulky. So he made one final adjustment, and created a much lighter, scaled-down version of his motorbike. He christened it " The Super Cub, " and it became an " overnight" success, earning him the Emperor's award. Later, he began to export his motorbikes to the baby boomers of Europe and the United States, following up in the seventies with the cars that have become so popular.

Today, the Honda Corporation employs over 100, 000 people in both the United States and Japan and is considered one of the biggest car-making empires in Japan, outselling all but Toyota in the United States. It succeeds because one man understood the power of a truly committed decision that is acted upon, no matter what the conditions, on a continuous basis.

 

THE CRYSTAL BALL CRACKED...

The followings are actual rejection notices received for these famous—and incredibly successful—books.

Animal Farm, by George Orwell

" It is impossible to sell animal stories in the U.SA"

The Diary of Anne Frank, by Anne Frank

" The girl doesn't, it seems to me, have a special perception or feeling which would lift that book above the 'curiosity' level."

Lord of the Flies, by William Golding

" It does not seem to us that you have been wholly successful in working out an admittedly promising idea."

Lady Chatterley's Lover, by D.H. Lawrence

" For your own good do not publish this book."

Lust for Life, by living Stone

" A long, dull novel about an artist."

 

Honda certainly knew that sometimes when you make a decision and take action, in the short term it may look like it's not working. In order to succeed, you must have a long-term focus. Most of the challenges that we have in our personal lives—like indulging constantly in overeating, drinking, or smoking, to feeling overwhelmed and giving up on our dreams—come from a short-term focus. Success and failure are not overnight experiences. It's all the small decisions along the way that cause

people to fail. It's failure to follow up. It's failure to take action. It's failure to persist. It's failure to manage our mental and emotional states. It's failure to control what we focus on. Conversely, success is the result of making small decisions: deciding to hold yourself to a higher standard, deciding to contribute, deciding to feed your mind rather than allowing the environment to control you —these small decisions create the life experience we call success. No individual or organization that has be-

come successful has done so with short-term focus.

On a national scale, most of the challenges that we're currently experiencing are the result of not thinking of the potential consequences of the decisions we've made. Our crises—the S& L scandal, the challenge in our balance of trade, the budget deficit, our educational malaise, drug and alcohol problems—all are the result of short-term thinking. This is the Niagara Syndrome at its most potent. While you're raging along the river, focusing on the next rock you might hit, you don't—or can't—see far enough ahead of you to avoid the falls.

As a society, we're so focused on instantaneous gratification that our short-term solutions often become long-term problems. Our kids have trouble paying attention in school long enough to think, memorize, and learn partly because they've become addicted to instantaneous gratification from constant exposure to things like video games, TV commercials, and MTV. As a nation, we have the highest number of overweight children in history because of our unrelenting pursuit of the quick fix: fast food, instant pudding, and microwave brownies.

In business, too, this kind of short-term focus can be deadly. The whole controversy surrounding the Exxon Valdez disaster could have been averted by making one small decision. Exxon could have outfitted its tankers with double hulls, a proactive decision that would have prevented oil spills in the event of collision. But the oil company chose not to, looking at the immediate rather than long-range impact on its bottom line. Following the crash and resultant spill, Exxon is responsible for paying a whopping $1.1 billion* as some compensation for the devastating economic damage it has caused, not to mention the immeasurable ecological destruction to Alaska and surrounding areas.

Deciding to commit yourself to long-term results, rather than short-term fixes, is as important as any decision you'll make in your lifetime. Failing to do this can cause not only massive financial or societal pain, but sometimes even the ultimate personal pain.

One young man you may have heard of dropped out of high school because he decided he wasn't going to wait any longer to follow his dream of becoming a famous musician. But this dream didn't become reality quickly enough. In fact, by the time he was twenty-two, he feared that he had made the wrong decision, and that no one would ever love his music. He'd been playing in piano bars, and he was flat broke, sleeping in laundromats because he no longer had a home. The only thing that had been holding him together was his romantic relationship. Then his girlfriend decided to leave him, and when she did, it pushed him over the edge. He immediately focused on how he could never again find another woman as beautiful as she. What this meant to him was that his life was over, so he decided to commit suicide. Fortunately, before doing so, he reconsidered his options and decided instead to check into a mental institution. Spending time there gave him some new references about what real problems were. He later recalled saying, " Ohh, I'll never get that low again." He now declares, " It was one of the best things I ever did because I've never gotten to feel sorry for myself, no matter what's happened. Any problem since then is nothing compared with what I've seen other people go through." * By renewing his commitment and following his dream long-term, he eventually had all that he wanted. His name? Billy Joel.

Can you imagine that this man, whom millions of fans love and supermodel Christie Brinkley married, was ever worried about the quality of his music or finding a woman as beautiful as his ex-girlfriend? The key to remember is that what appeared to be impossible in the short term turned into a phenomenal example of success and happiness in the long term. Billy Joel was able to pull himself out of his depression by directing the three decisions that we all control each moment of our lives: what to focus on, what things mean, and what to do in spite of the challenges that may appear to limit us. He raised his standards, backed them up with new beliefs, and implemented the strategies he knew he must.

One belief that I've developed to carry me through extremely tough times is simply this: God's delays are not God's denials. Often, what seems impossible in the short term becomes very possible in the long term if you persist. In order to succeed, we need to discipline ourselves to consistently think long term. A metaphor that I use to remind myself of this is comparing life's ups and downs to the changing of the seasons. No season lasts forever because all of life is a cycle of planting, reaping, resting, and renewal. Winter is not infinite: even if you're having challenges today, you can never give up on the coming of spring. For some people, winter means hibernation; for others, it means bobsledding and downhill skiing! You can always just wait out the season, but why not make it into a time to remember?

 

 


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