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Reported questions.
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We use indirect questions when you want to be polite (e.g., when you don’t know someone), when you ask for information in a polite way.
There are different ways of starting indirect questions:
1. Can/could you tell me….?
2. Do you know…?
3. I’d like to know ….
Rule 1. In indirect questions use the word order of the positive statements.
Rule 2. In indirect questions we do not use «do», «does» and «did» after
the wh-word.
Rule 3. In indirect questions, we use «if» or «whether + subject and the normal verb from the positive sentences.
| Direct questions | Indirect questions | |
| 1. | Where is the English class? | Can you tell me where the English class is. |
| 2. | When are they coming back? | I’d like to now when they are coming back. |
| 3. | Where has Nick gone? | Do you know where Nick has gone? |
| 4. | Who is that man? | Can you tell me who that man is? |
| 5. | Where does he live? | Do you know where he lives? |
| 6. | How often do you go shopping? | Could you tell me how often you go shopping? |
| 7. | Where did they go to their holiday? | I’d like to know where they went to their holiday. |
| 8. | Is there a petrol station near here? | Could you tell me if there is a petrol station near here? |
| 9. | Will he be at the party? | Do you know if he will be at the party? |
| 10. | Has she seen that film? | Can you tell me whether she has seen that film? |
Exercise 9. Choose the correct sentence.
| 1. | a) | Can you tell me what the time is? |
| b) | Can you tell me what is the time? | |
| 2. | a) | Could you tell me how do I get to the bus station? |
| b) | Could you tell me how I get to the bus station? | |
| 3. | a) | Could you tell me where is the post office? |
| b) | Could you tell me where the post office is? | |
| 4. | a) | I’d like to know how often runs the airport bus. |
| b) | I’d like to know how often the airport bus runs. | |
| 5. | a) | Do you know if the airport bus leaves from here? |
| b) | Do you know if does the airport bus leave from here? |
Unit 10
| 6. | a) | Can you tell me if the bus has gone? |
| b) | Can you tell me if has the bus gone? | |
| 7. | a) | Do you know where I get on the bus? |
| b) | Do you know where do I get on the bus? | |
| 8. | a) | Can you tell me what music does she like listening? |
| b) | Can you tell me what music she likes listening? |
Exercise 10. Write the words in the correct order to make reported questions.
| 1. | would be – asked – My mother – I – home – when |
| 2. | My friend – couldn’t come – why – to his party – asked – I |
| 3. | had – to know – The officer – if – wanted – the keys – I |
| 4. | how long – She – it – asked – had taken – to get there |
| 5. | Maria – to know – if – liked – her hairstyle – we – wanted |
| 6. | The salesman – whether – we – the car – or not – asked – wanted to buy |
Exercise 11. Read the questions in the questionnaire and make them more polite.
| Inforsystems | 1. | How often do you use the town centre shops? |
| 2. | Which shops do you like most? | |
| Our shopping habits | 3. | How much do you spend in the town centre? |
| 4. | Do you use cash or credit cards? | |
| 5. | Have you ever used the Internet for shopping? | |
| 6. | Did you come by car or bus today? | |
| 7. | Where did you park? | |
| 8. | Will you continue to use the town centre for shopping? |
1. Could you tell me how……………………………………………………….….
2. I’d like to know which………………………………………………….……….
3. Can you say how……………………………………………………….………..
4. I’d like to know if……………………………………………………………….
5. Could you tell me ……………………………………………………….………
6. I’d like to know ………………………………………………………….……...
7. Can you tell me …………………………………………………………….…...
8. Finally, I’d like to know ………………………………………………….…….
Unit 10
Exercise 12. Read the reporter’s questions and complete the text with reported questions
1. Are you going to leave the show?
2. Who caused the break-up?
3. Why can’t you sort out problems?
4. Are you unhappy because Annette gets more money than you?
5. Do you think Annette’s better singer than you?
6. What will you do next?
7. Have you thought about giving up singing?
That reporter was horrible. He wouldn’t go away. He asked so many questions. He asked me whether (1) _______________________________________ I was going to leave the show or not.
He wanted to know who (2) _______________________________________ and also why (3) ______________________________________________________
Obviously, I didn’t say anything. Then he asked me (4) ________________________
_______________________________________ because Annette got more money than me, and he was so rude – he asked (5) ________________________________. Imagine that! He wanted to know (6) ______________________________________ and then he asked (7) _______________________________________! At that point I told him I wasn’t going to answer any more questions and shut the door in his face.
Part 2. SETTING OBJECTIVES FOR MEETINGS.
OPENING THE MEETING.
Exercise 1. Every meeting, whether it is for just two people or for ten or fifty people, it has to have a clear purpose.
Below are two examples of purposes or reasons, for holding meetings.
What others can you think of?
a) give or share information
b) present a proposal for discussion
c) ………………………………….
d) …………………………………
e) …………………………………..
f) …………………………………..
g) …………………………………..
Exercise 2. Read the following extract and answer the questions:
1. What kind of meeting is the text about?
2. What structure does the text describe?
3. What key point is made about communication?
Unit 10
The reason for having a meeting is to make a decision. Information may be given in a presentation followed by questions or discussion, but it is to get a consensus that the meeting has been arranged in the first place. Achieving this in the most time – and cost – effective manner possible is a goal that everyone attending (the meeting) must share.
Maron Haynes (1988) maintains that decision-making meetings need to follow a specific structure. The rational decision process includes the following steps:
Ø study/discuss/analyse the situation
Ø define the problem
Ø set an objective
Ø state imperatives and desirables
Ø generate alternatives
Ø establish evaluation criteria
Ø choosing among alternatives.
One other aspect of decision-making is the necessity for participants in the meeting to be aware of one another’s needs and perceptions. If these are not effectively communicated, if there is an insufficient degree of understanding of one another’s requirements, then an acceptable conclusion is likely to be reached. There are four essential elements in decision-making: awareness, understanding, empathy and perception.
It is only when we accept that communications are a two-way process that any form of communication, including decision-making, will become genuinely successful and effective.
Decision-making is not always an identifiable activity. Frequently the discussion can evolve into a consensus which can be recognised and verbalised by the leader without the need to «put things to the vote».
(from Bernice Hurst «The handbook of Communication Skills»)
Exercise 3. Read the text again. Do you agree with:
a) the first sentence? Give reasons for your answer.
b) Haynes’s suggestions for the steps involved in decision-making?
c) the view that communication must be a two-way process?
d) what the writer says about consensus in the final paragraph?
Exercise 4. Find words or phrases in the text which mean the same as the following:
| a) common agreements | |
| b) economical use of resources | |
| c) aim | |
| d) fix a goal | |
| e) what one must have | |
| f) what one would like to have |
Unit 10
| g) consider other options | |
| h) way of seeing things | |
| i) seeing things as others see them | |
| j) develop | |
| k) express through speaking |