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The structure of a typical formal letter
| 1. Letterhead
| Brownlee & Co Ltd
| | 2. Sender’s address
| 5 High Street, Blackheath, London SF3B 5 HY
| | 3. Recipient’s address
| Mr. C. Chamberlain Managing Director
Evans Universal Ltd.
Lord Shaftsbury Avenue,
London W1 A 7WW
| | 4. Date
| 1st May 2011
| | 5. Salutation
| Dear Mr. Chamberlain,
| | 6. Introductory paragraph
| Thank you for your letter of 22nd October enquiring about our range of office equipment.
| | 7. Main paragraph
| I enclose an up-to-date price list and our latest catalogue which I hope includes something of interest to you. You will notice that we offer very favourable terms of payment.
| | 8. Concluding paragraph
| I look forward to hearing from you again.
| | 9. Complimentary ending
| Yours sincerely,
| | 10. Signature
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| | 11. Typed signature
| Mr. James Brownlee
| | 12. Position/ title
| Professor of Michigan University
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Ways of salutation
| To a company
| Dear Sirs
| | To a man if you don’t know his name
| Dear Sir
| | To a woman if you don’t know her name
| Dear Madam
| | To a man
| Dear Mr Smith
| | To a married woman
| Dear Mrs Smith
| | To an unmarried woman or a girl
| Dear Miss Smith
| | To a married or unmarried woman
(if her marital status is not known to you or if she herself prefers to be addressed this way)
| Dear Ms Smith
| | To anyone concerned
| To whom it may concern
| | To a department
| Sales Department
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Ways of closing a formal letter
Yours faithfully
Yours truly/ Truly yours/ Very truly yours
Yours sincerely/ Sincerely/ Sincerely yours
Appendix 9.
Reviewing songs and music

Appendix 10.
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