Vocabulary

1. Ideas you have for your future career.

a) career ladder b) career plan c) career opportunities d) career move e) career break

2. Certain companies … career opportunities to the long-term unemployed or to people without formal qualifications.

a) decide b) make c) take d) offer e) climb

3. Goods are kept in our … until ready for delivery.

a) stock b) warehouse c) storage d) guarantee e) order

4. A promise to give your money back if you are not happy.

a) cooling off period b) out of stock c) money back guarantee d) method of payment e) discount

5. The help you get from a company when you start to use their product.

a) after sales service b) return c) money back guarantee d) bargain e) enquiry

6. The amount of money a company receives from sales in a particular period is called its ….

a) share price b) subsidiary c) profit d) turnover e) market share

7. The percentage of sales a company has in a particular market is its ….

a) market share b) head office c) share price d) turnover e) profit

8. One of the problems of online sales: … when the customer is not at home.

a) warehouse b) delivery c) purchase d) stock e) discount

9. A time or date by which you have to do something.

a) flexitime b) workload c) lifestyle d) deadline e) timetable

10. Market … is a group of customers of similar age, income level and social group.

a) share b) segment c) research d) range e) forecast

11. … is how much a company has sold in a period.

a) sales forecast b) sales target c) sales figures d) market share e) promotion

12. A reduction in the value of a country’s currency.

a) inflation b) a challenge c) demand d) devaluation e) profit

13. He never shows anger, enthusiasm or disappointment during a negotiation. He is totally ….

a) impatient b) formal c) unemotional d) strong e) uncreative

14. To try something in order to see how it works.

a) design b) modify c) test d) promote e) launch

15. A symbol on a product to show a company’s ownership.

a) trademark b) design c) quality d) promotion e) taste

16. The ability to have a lot of new ideas.

a) emotion b) creativity c) consistency d) excitement e) work

17. The … rate, with 30 percent of people out of work, is one of the highest in the industrialized world.

a) labour b) work c) unemployment d) interest e) exchange

18. She … so unexpectedly that all of us didn’t know what to say and what to do.

a) turned down b) took out c) turned up d) took part e) looked after

19. Partners decided to … the building before signing contracts.

a) look after b) look around c) look forward to d) take out e) take up

20. The synonym of entertain somebody is ….

a) arrive b) get involved in c) look after d) refuse e) take out