The Notion of the Hospitality Industry

Read the text and say what hospitality industry in different countries is composed of.

The hospitality industry consists of a broad category of fields within the service industry that includes lodging, restaurants, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry.

Today the hospitality industry is a several billion dollar industry that mostly depends on the availability of leisure time and disposable income.

A hospitality unit, such as a restaurant, a hotel, or even an amusement park consists of multiple groups such as facility maintenance, direct operations (servers, housekeepers, porters, kitchen workers, bartenders, etc.), management, marketing, and human resources.

The hospitality industry covers a wide range of organizations offering food service and accommodation. This industry is divided into sectors including accommodation, food and beverage, meeting and events, gaming, entertainment and recreation, tourism services, and visitor information.

Accommodations include: hostels, hotels and motels.

Hostels provide budget oriented, sociable accommodation where guests can rent a bed, usually a bunk bed, in a dormitory and share a bathroom, lounge and sometimes a kitchen. Rooms can be mixed or single-sex, although private rooms may also be available. Hostels are generally cheaper for both the operator and the occupants; many hostels have long-term residents whom they employ as desk clerks or housekeeping staff in exchange for free accommodation.

A hotel is an establishment that provides paid lodging on a short-term basis. The provision of basic accommodation, in times past, consisting only of a room with a bed, a cupboard, a small table and a washstand has largely been replaced by rooms with modern facilities, including en-suite bathrooms and air conditioning or climate control. Additional common features found in hotel rooms are a telephone, an alarm clock, a television, a safe, a mini-bar with snack foods and drinks, and facilities for making tea and coffee. Luxury features include bathrobes and slippers, a pillow menu, twin-sink vanities, and Jacuzzi bathtubs. Larger hotels may provide additional guest facilities such as a restaurant, swimming pool, fitness center, business center, childcare, conference facilities and social function services. Hotel rooms are usually numbered (or named in some smaller hotels and B& Bs) to allow guests to identify their room.

A motel is a hotel designed for motorists, and usually has a parking area for motor vehicles. The term 'motel' in the United States can be considered somewhat outdated and few motel chains still exist (Motel 6 and Super8 are two of the most popular still in existence). Motels peaked in popularity in the 1960s with rising car travel. In the year 2000, the American Hotel-Motel Association removed 'motel' from its name after considerable market research, and is now the American Hotel and Lodging Association. The association felt that the term 'lodging' more accurately reflects the large variety of different style hotels, including luxury and boutique hotels, suites, inns, budget, and extended stay hotels.

Exercises.

1. Give the English equivalents of the following words:

a broad category of fields

theme parks

lodging

facility maintenance

direct operations

marketing

human resources

accommodations

a disposable income

to be available

to share a room

to share a bed

a hostel

long-term residents

a housekeeping staff

to be designed for

on short term basis

an extended stay

luxury facilities

snack foods

2. Suggest the English for:

гостиничный сервис

гостиница

отель

мотель

номер гостиницы

номер, состоящий из нескольких комнат

заказать номер

снять номер

общежитие

студенческая гостиница или турбаза

современные удобства

мойка

мойка с двумя раковинами

ванна

ванна в номере

банный халат

тапочки

подушка

деловой центр

кондиционер

автоматическая система кондиционирования воздуха

дополнительный

устарелый

предназначенный

более точно отражает

глубокое (детальное) исследование рынка

3. Answer the following questions:

1. What does the hospitality industry consist of?

2. What is lodging?

3. Does the hospitality industry involve big money?

4. What does the current hospitality industry offer?

5. Who works for the hospitality industry?

6. What are the main accommodations?

7. What is the difference between hotels, hostels and motels?

8. How are the today’s hotels different from what they used to be?

9. Are motels out-dated at present? When were they popular?

10. How many types of lodging do you know?

4. Reread the forth paragraph of the TEXT. Which statement below is the most suitable for the main idea of the paragraph:

A. Entertainment and recreation are the main fields of the hospitality industry.

B. The hospitality industry represents a wide range of various organizations.

C. The hospitality industry does not provide necessary services for all tourists.

5. Imagine that you are looking for a job in a hotel. There is a vacancy of a Room Service Manager. You want to hold this position. You are going for an interview with the General Manager of this hotel. What would you say about the hospitability industry and hotels to get this job?