Give English equivalents of these phrases from business letters.

1) С наилучшими пожеланиями;

2) Прошу Вас ответить при первой же возможности

3) Уважаемые господа;

4) Благодарю за то, что Вы приняли это во внимание;

5) С сожалением мы вынуждены Вам сообщить, что;

6) Пишу Вам, чтобы узнать о…;

7) Благодарю Вас за то, что проявили терпение, ожидая ответ;

8) Благодарю за любезное письмо от 5 января;

9) В приложении Вы найдете…

10) Если Вам необходима дополнительная информация…..

11) С нетерпением жду …..

Read and translate the following letter.

Touchstone Decorative Paving

4598 Snider Street, Elmira, On, N6T 6R8

519-888-9767

Janet Johnson

Newton’s Quarry

34 Stone Road

Cambridge, ON

N3G 3F5

Dear Ms. Johnson,

We are pleased to tell you that we have replaced the cheque which was destroyed in the fire that occurred last week in your offices.

We have always been happy with the quality of your products and service and we are delighted that the firm experienced only minor damages.

We trust that our account with you is now paid in full.

Yours truly,

Sandra Jenkins

Office Manager

Encl.

Business letter self-assessment test

1. With block format, all new paragraphs are indented.

a) True b) False

2. It is required to write a receiver’s address in capital letters.

a) True b) False

3. In business letters a salutation is generally followed by a comma or a colon.

a) True b) False

4. You should address an unmarried woman as Mrs. Edwards.

a) True b) False

5. Business letters should be simple and easy to read.

a) True b) False

6. The date on a business letter should appear after the salutation.

a) True b) False

7. In American English the date is written like “day/month/year”.

a) True b) False

8. An “Enclosure” note should appear below the typed name of the sender at the end of the letter.

a) True b) False

9. The first paragraph of a business letter should be comprised entirely of “small talk”.

a) True b) False

10. You should include sensitive information into the second paragraph.

a) True b) False

11. Contact information generally appears in the closing paragraph of the letter.

a) True b) False

12. It is considered standard formatting to include the recipient’s address before the salutation in a business letter.

a) True b) False

13. You should sign your name after your printed name and title.

a) True b) False

14. You should write “Yours sincerely” if the letter begins with Dear Sirs, Dear Madam etc.

a) True b) False

15. You should write " To Whom It May Concern" after a long period of correspondence.

a) True b) False

16. It is common to substitute the return address by a letterhead.

a) True b) False

Number these parts of the letter in the correct order. Translate the letter.