Notes that follow the text.

Make sure your customer has the best possible insurance every time he goes away. Particularly in the case of trip abroad, the situation can arise which hardly anyone would have thought possible before they went. But if you have advised your customer to take out travel insurance before going, then you benefit, too.

There is nothing worse than being held responsible for situations outside your control. A suitcase may go missing, a holiday may have to be cancelled but still paid for, someone may have an accident far away from home - all situations designed to make life difficult; unless, that is, you have sold your customer a travel insurance package to cover every eventuality.

The travel insurance packages valid for Europe or worldwide comprise the following benefits:

1. Health insurance

2. Personal accident

3. Personal liability

Financial compensation for medical care abroad in the case of sudden illness or accident.

In case of death, disability (loss of one or more limbs and/or sight of one or both eyes), permanent total disablement, transport to hospital or back home (air rescue service).

Indemnity against legal liability for accidental injury to third parties or for damage to their property.

4. Luggage insurance

Loss of or damage of personal belongings during the journey.

5. Assistance service

Payment of the following expenses: in case of illness/accident cost for the arrangement and transport back home for the ill or dead insured, the cost of burial in the country abroad where death occured, the cost advance and settlement for hospital

expenses, the cost for arranging for relatives to visit the hospital, curtailment and delayed return travel in case of illness/accident, assistance and advance if cash, travel tickets, passports are lost, legal advice in case of arrest or problems with the police.

In order to complete the insurance protection the travel agent should recommend a cancellation insurance. This relieves the client of the responsibility for the payment of cancellation cost, and covers all additional expenses, should the client be forced to depart earlier or later than planned. Moreover, it entitles the client to a refund of unused or partly used services. This applies in case of illness, death, injury, or maternity, or illness of any member of your close family at home or of the party travelling with you, or in case of fire, storm, floods or malicious damage rendering the client's home uninhabitable.

Vocabulary notes on the text