Read, memorize and dramatize the dialogues.

RECEPTION 1

Receptionist: Reception. Can I help you?

Mr. Thompson: Yes, could I have a coke and a cheese sandwich for room

149, please.

Receptionist: Certainly, sir. Would you like anything else? Mr. Thompson: No, thanks.

(Several minutes later Mr: Thompson hears a knock on the door)

Bellboy: Room service.

Mr. Thompson: Thank you. Can you put it on my bill, please? Bellboy: Yes, of course.

Good afternoon. Hello, is that reception? Yes, madam. Can I help you?

Yes, the TV in my room doesn't work. Could you repair it, please?

Yes, of course. I'll do it immediately. What's your room

number?

Room 307.

Reception.

Hello, this is Mr. Simpson from room 637. There aren't any towels in my room. Could you bring me one, please? I'm very sorry, sir. I'll bring you one right away. Thanks.

Reception, can I help you?

Yes, this is room 418. Could you wake me up at 6.45 to morrow morning?

6.45, room 418. Yes, of course, sir. That's fine. Thank you very much.

Make up and role-play your own dialogues in pairs. You are the hotel guest, ask or request something. Your partner is the receptionist. Swap roles. Use the suggestions below and think of your own.

• A white coffee and a pork roll

• Air-conditioning

• Heating

• Blankets

• Toilet paper

• 7: 30

DIALOGUE 5

Read, memorize and dramatize the dialogues.

CHECK OUT

Dr. Gilbert: Hello. Can I have my bill, please?

Unit 6. Hotels

Receptionist: Certainly, sir. Are you leaving?

Dr. Gilbert: Yes. What is this $200 for?

Receptionist: That's for your phone calls.

Dr. Gilbert: Oh, right. Do you accept American Express?

Receptionist: Yes, sir, that's fine.

Dr. Gilbert: Could you call me a taxi to the airport, please? Receptionist: Certainly, sir. Have a good flight. Thank you for staying at

our hotel. Welcome back. Dr. Gilbert: Thank you.

DIALOGUE 6

Continue the conversations.

Sheraton Hotel. Can I help you?

Good morning. I'd like to know the price of a double room for one night.

During the week it's £ 85 a night, but there's a special week­end offer of £ 66 for Friday and Saturday nights. When do you want to stay?

Hello. Holiday Inn. Mary Spenser speaking. How can I help you?

Hello, my name is Michael Schneider I've got a reserva­tion for Tuesday next week, but I want to change it.

Make up your own conversations between the guest and the receptionist at a hotel.